I know I start all my letters like this, but this time I really mean it.  Your company is scum.  You will no longer be getting my business.

When I filed my claim to fix my car because it was in an accident, you were obliged to fix it or total it and give me the cash for it.  You, for some unknown reason, decided that it would be worth paying $10,000 to fix a car only worth $6500.  That seems ridiculous to me, but that’s on you.  Now that you decided to pay $9000 after my deductible rather than give me $5500 in cash, you owe me a car that runs like it did before the accident (which was perfectly).  You instead have delivered me a car with a bad vibration on the side of the car with all the damage, a door that won’t lock (again on the same side with all the damage), has heat coming out the heater vent even when the heater is off, has a tire that needs replacing because the tread is all worn off from the fender scraping when the CHP forced me to drive it for a mile after the accident, and a mis-aligned fender.

You are now trying to justify all of the problems as “normal wear and tear” on the vehicle and basically have called me a liar for telling you that none of this was a problem before the accident.

I will see your sorry asses in court.  May every one of your adjusters come down with a painful and deadly form of liver disease.

Eat shit and die.

Your ex-customer,

Othurme

(this is just a rough draft)

In that ten years (or more?) I have heard every piece of advice possible to help let loose the giant wads of shit that come from all areas of my life to form this dam.  Career shit, love life shit, health shit.  If you’re reading this, chances are you are a person who has offered up your opinion of how to fix it.  Thank you for that.  In some cases I’ve used your advice and in most of those cases I have been able to get to a point where I at least feel like the dam is ready to break.  In many cases I listened to your advice but didn’t use it.  I apologize for that.  I didn’t mean for you to waste your breath and my lack of effort on your advice is a likely a major factor in why the blockage holds firm despite all of my other efforts.

I am tired though.  I’m exhausted from leaning against this wall and pushing on it with all my might.  I am feeling like a beaten man.  I’m weary from searching this wall for structural flaws.  Places where I can give one good hack at the joist and tear it down in an instant.  There is no one small section of this wall that I can pull out that will crumble it like a Jenga stack.  Every night I fall asleep with the intention of taking small steps to tear this down shitbrick by shitbrick tomorrow, but every morning I wake up to find that there have been more bricks added than I’m willing to break off today and that disheartened feeling crumbles only my ambition to remove any bricks at all.

Promises of tomorrow are no longer acceptable.  I am not willing to let this stand another decade.  Today I will remove more bricks than the rest of the world can add. If it breaks my back and blisters the hand which carried the heaviest load, I will. This river must flow again.  I cannot sit in this place any longer.

Been here?

Don’t doubt for one second you aren’t next on the list.

Despite your own inability to see that, I will still be there to vote against your rights being taken away from you.